⚠️ DRAFT — review with US counsel before production. Effective date: TBD.

Terms of Service

The terms that govern your use of AIVI.

Effective date: 2026-05-30 (placeholder)

1. Acceptance

These Terms of Service ("Terms") govern your access to and use of the AIVI app and website at aivi.life (together, the "Service"), operated by AIVI ("AIVI," "we," "us," or "our").

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 13 years old to use AIVI. If you are under 18, you may use AIVI only with the involvement of a parent or guardian. You must have the legal capacity to enter into these Terms in your jurisdiction.

3. The Service — Not Medical Advice

AIVI is a nutrition and calorie-tracking tool. It provides estimates and general wellness information. AIVI is not a medical device, and we do not provide medical, nutritional, or dietary advice.

Always consult a qualified physician, registered dietitian, or other healthcare professional before starting any diet, exercise program, or making changes to your nutrition — especially if you are pregnant, nursing, have an eating disorder or history of one, have diabetes or other medical conditions, take medication, or are under 18.

Do not rely on AIVI in any emergency. If you think you may have a medical emergency, call 911 or your local emergency number.

4. Your Account

  • You are responsible for keeping your login credentials secure and for all activity on your account.
  • You agree to provide accurate information and to keep it up to date.
  • You must notify us promptly at info@aivi.life if you suspect unauthorized use of your account.
  • You may delete your account at any time in the app or by emailing info@aivi.life.

5. Subscriptions and Billing

  • AIVI offers a 7-day free trial, after which a paid subscription begins unless you cancel.
  • Subscriptions renew automatically at the price and interval shown at signup. You authorize us (or the relevant app store) to charge your payment method on a recurring basis until you cancel.
  • You can cancel anytime — through the app for web subscriptions, or through Settings → your Apple ID → Subscriptions for iOS subscriptions. Cancellation takes effect at the end of the current billing period.
  • Refunds are governed by our Refund Policy at aivi.life/refund.
  • Taxes, where applicable, are added to the price displayed.

6. Acceptable Use

When using AIVI, you agree not to:

  • Break the law or infringe anyone's rights.
  • Reverse engineer, decompile, or attempt to extract source code from the Service, except where this restriction is prohibited by law.
  • Scrape, crawl, or use automated means to access the Service in a way that burdens our systems.
  • Upload content that is unlawful, harmful, hateful, sexually explicit, or that contains malware.
  • Share your account credentials or resell access to the Service.
  • Interfere with the Service's security or with other users' use of it.

7. Intellectual Property

AIVI and its content — including the app, the website, the brand, and all underlying software — are owned by AIVI or our licensors and are protected by intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own personal, non-commercial use.

8. Your Content

You retain ownership of the content you submit to AIVI — your food logs, photos of meals, voice notes, and personal measurements ("Your Content").

You grant AIVI a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, and display Your Content solely to operate and improve the Service for you (for example, to run food recognition on a photo you upload, to display your history, and to back up your data).

You represent that you have all rights needed to grant this license and that Your Content does not violate these Terms or any law.

9. AI-Generated Estimates

AIVI uses AI to estimate calories, macronutrients, and meal contents from your photos and descriptions. These estimates are approximate and may be wrong. Many factors affect nutrition that AIVI cannot see from a photo, including portion size, ingredients, cooking method, and brand.

Do not rely on AIVI estimates for medical purposes, for managing a medical condition (such as diabetes), or for any situation where accuracy matters more than a rough estimate. Verify important nutrition information against authoritative sources.

10. Third-Party Services

The Service may link to or integrate with third-party services (for example, the App Store, payment processors, or AI providers). We are not responsible for the content, policies, or practices of those third parties. Your use of a third-party service is governed by that party's terms.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, AIVI DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

AIVI DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT ANY ESTIMATES IT PROVIDES WILL BE ACCURATE.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AIVI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID AIVI IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$50.

Some jurisdictions do not allow these limitations, so they may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless AIVI and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of any third party's rights.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15. Arbitration and Class Action Waiver

You and AIVI agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in [arbitration venue], or by video where allowed. Judgment on the award may be entered in any court with jurisdiction.

You and AIVI each waive the right to a jury trial and to participate in a class action, class arbitration, or representative action. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

Opt-out: You may opt out of this arbitration agreement by emailing info@aivi.life with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms. Include your name and the email on your AIVI account.

Small claims: Either party may bring an individual claim in small claims court if the claim qualifies.

16. Changes to the Terms

We may update these Terms from time to time. When we make material changes, we will notify you in the app or by email at least 7 days before the change takes effect. Your continued use of the Service after the effective date means you accept the updated Terms.

17. Termination

You may stop using the Service at any time and delete your account. We may suspend or terminate your access to the Service if you violate these Terms or if we discontinue the Service. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, indemnification, governing law, and arbitration — will survive.

18. Contact

Questions about these Terms? Email info@aivi.life.

Contact

Company
[Company name]
Mailing address
[Mailing address]
Email
info@aivi.life
Website
aivi.life

See also: Privacy Policy · Refund Policy